Anyone looking for a reliable hosting provider for their WordPress site will often come across the name IONOS. Often advertised as a cost-effective and simple solution, IONOS often cannot keep its promises in practice...
To summarize: One of my customers hosted his WordPress website with IONOS for years and had nothing but problems. Frequent crashes and no help from support.
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Bad experiences with IONOS
- Frequent failures as everyday life
One of the most annoying problems with hosting with IONOS is regular outages. Whether it's about the accessibility of the website or access to the WordPress dashboard, users repeatedly report unforeseen disruptions. Such outages are not only frustrating, but can also permanently damage the image of your website and, in the worst case, lead to a loss of sales... - Poor customer support – helpless in an emergency
Another serious point is IONOS' customer support. When problems arise, you expect quick and competent help. Unfortunately, this seems to be more wishful thinking than reality at IONOS. Customers often complain about long waiting times, inadequate problem solving and unhelpful service. This can have fatal consequences, especially for business owners who urgently need an answer, and lead to a significant loss of trust and nerves.
Why another hoster is really the better choice
If website performance and smooth functioning are crucial for your business, IONOS should not be your first choice. Instead, look for alternatives that offer not only fast loading times and high availability, but also first-class customer service. Your website should not cause you any additional stress, not only technically but also professionally.
Combined, these factors add up to an overwhelmingly negative experience for website owners who rely on reliability. It may be tempting to go for IONOS' seemingly cheap offer, but beware: the price you ultimately pay can be significantly higher if the performance isn't right.
Good alternatives to IONOS
- All inclusive (good price, good support)
- Mittwald (expensive but reliable)
Raidboxes.io is too expensive. Therefore, I advise against hosting WordPress there.
Questions? Feel free to ask. -> Write a comment!